Reference

What Governs Your Account on pkr665

These terms set out the rules that apply when you open an account, make deposits via JazzCash, Easypaisa, or Raast, and use any part of the lobby. Access to pkr665 is available where local law in Pakistan permits — check your eligibility before proceeding.

Account TermsPrivacy & DataPayment ConditionsJurisdiction NoticeUser Rights
pkr665 What Governs Your Account on pkr665
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Your account data — including payment details linked to JazzCash, Easypaisa, and Raast — is stored with encryption and never shared with third parties outside of what our privacy policy permits. You have the right to request a copy of the data we hold, ask us to correct inaccurate records, or close your account and request deletion where local law allows.

Data Retention

We keep transaction records and account data for the period required by applicable regulations. You can request a summary of your data by contacting support from your registered email address.

Cookie Policy

We use session and analytics cookies to keep your account session stable and understand how the lobby is used. You can manage cookie preferences in your browser settings at any time.

Account Security

Every login triggers an OTP to your registered mobile number. If you receive an OTP you did not request, change your password immediately and contact support — do not share your OTP with anyone.

Correction Requests

If your registered name, phone number, or wallet details need updating, submit a correction request through Account Settings. Identity verification is required before any contact detail is changed.

CONTACT AND DISPUTES

How to Reach Us on Legal Matters

If you have a question about your account terms, a transaction you did not authorise, or a restriction applied to your wallet, reach us through the channels below. For disputes involving JazzCash, Easypaisa, or Raast transactions, include your transaction reference number so we can pull the record immediately.

Team online

Live Chat

Open the chat widget from any page while logged in. Legal and account queries go to a dedicated queue — include your account ID and transaction reference for the fastest resolution.

Email Support

Send your query to our support address from the email registered on your account. Attach any payment confirmations from JazzCash, Easypaisa, or Raast to speed up the review.

Account Help Centre

The Help Centre inside your account dashboard covers common terms questions, withdrawal routing rules, and how to submit a formal dispute if a chat resolution does not satisfy you.

Answers to Common Legal Questions

These are the questions we hear most often about account terms, data rights, and how our legal framework applies to Pakistan accounts.

Yes. Availability of certain features and game categories depends on local law and eligible regions. We do not override local regulations — if a section is unavailable in your region, it will not load for your account.

You can. Send a data access request from your registered email to our support address. We will compile your account and transaction records and respond within the timeframe required by applicable data rules.

Payment details linked to your wallet are retained for the legally required period after closure, then removed. You can request confirmation of deletion once the retention period has passed by contacting support.

Raise the dispute via live chat or email with your transaction reference from JazzCash, Easypaisa, or Raast. We review the payment trail against your account record and respond with a formal decision.

Contact support immediately through live chat. Change your password and do not share your OTP. We can place a temporary hold on your account while we investigate, protecting your wallet from further activity.

Yes. We notify you via the contact details registered on your account before any material change takes effect. You can review the updated terms before deciding whether to continue using the platform.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.